FAQs

Orders & Delivery

1. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) all across Pakistan for your convenience.

2. How long does delivery take?

Orders are usually delivered within 2–4 business days. Delivery time may vary slightly depending on your location.

3. Is shipping free?

We offer Free Shipping on orders above Rs. 7,000. A standard delivery fee applies to orders below this amount.

Exchange & Returns

4. What if the size doesn't fit?

No worries! We offer an easy 7-day size exchange. Simply contact our support team within 7 days of receiving your order.

5. Can I return my order?

We currently offer exchanges only. If you receive a damaged, defective, or incorrect item, we'll replace it with the correct product at no extra cost.

Product & Quality

6. What quality can I expect?

Every product is made using premium-quality fabrics with attention to comfort, durability, and modern style.

7. Will the product match the pictures?

Yes. All product photos are taken in-house, so you can expect the colour, fit, and details to closely match what you see online.

Payments

8. Why is an advance payment required?

A small advance payment helps us confirm genuine orders, reduce cancellations, and ensure faster order processing and reliable delivery.

9. Which payment methods do you accept?

We accept Cash on Delivery (COD) and advance payments through our available payment methods.

Customer Support

10. How can I contact you?

Our support team is always ready to help.

📱 WhatsApp: 03351199677

📩 You can also reach us through our Instagram page for any questions, order updates, or exchange requests.